top of page

Terms of Service

Welcome to Dr. Jay Neugarten's Complex Case Mastery. By using our website and services, you agree to the following terms:

Use of Website:

You agree to use this website for lawful purposes only and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else's use of the site. Prohibited activities include, but are not limited to:

  • Attempting to gain unauthorized access to the website or its related systems

  • Submitting false or misleading information

  • Distributing viruses, malware, or other harmful code

  • Scraping, copying, or republishing site content without permission

Course Registration and Eligibility

The Course is intended for licensed dental professionals, including oral and maxillofacial surgeons, prosthodontists, periodontists, implantologists, and qualified clinical team members. By registering, you represent and warrant that:

  • You are at least 18 years of age

  • You hold the professional credentials, licensure, and qualifications appropriate to attend a clinical training course

  • All information you provide during registration is accurate and complete

  • You will comply with all course policies, venue rules, and applicable laws during attendance

We reserve the right to refuse or revoke registration at our sole discretion, including in cases of misrepresentation, disruptive conduct, or failure to meet professional eligibility requirements.

Course Fees and Payment

Course fees are listed on the registration page and are payable in U.S. dollars. Payment is due at the time of registration unless other arrangements have been made in writing. All fees are subject to our Cancellation & Refund Policy.

Cancellation and Refunds

All cancellations, refunds, transfers, and substitutions are governed by our separate Cancellation & Refund Policy, which is incorporated into these Terms by reference. By registering, you agree to be bound by that policy.

Educational Purpose and Medical Disclaimer

The Course is provided for continuing education and professional development purposes only. Course content, including lectures, demonstrations, live surgery observation, hands-on workshops, and any printed or digital materials, is intended to share knowledge and clinical perspectives — not to establish, replace, or override the independent clinical judgment of attending professionals.

Attendees are solely responsible for the diagnosis, treatment, and care of their own patients. Application of any technique, protocol, or strategy presented during the Course is at the attendee's discretion and risk. We make no representations or warranties regarding outcomes, results, or the suitability of any technique for any particular patient or clinical situation.

Live Surgery and Patient Privacy

The Course includes observation of live surgical procedures performed on real patients. By attending, you agree to:

  • Treat all patient information observed during the Course as strictly confidential

  • Comply with all applicable privacy laws, including HIPAA

  • Refrain from photographing, video recording, or otherwise documenting any patient or surgical procedure without the express written consent of the patient and course faculty

  • Comply with all instructions from course faculty and venue staff during clinical observations

Violation of these requirements may result in immediate dismissal from the Course without refund and may be reported to applicable licensing authorities.

Photography, Recording, and Likeness Release

The Course may be photographed or video-recorded for educational, marketing, and promotional purposes. By attending, you grant [BUSINESS NAME] and its partners (including NYCOMS and Neocis, Inc.) the irrevocable right to use your name, likeness, and image in such materials without further compensation or notice. If you do not wish to be photographed or recorded, you must notify us in writing prior to the course start date.

Intellectual Property

All content on this website and within the Course — including but not limited to text, graphics, logos, images, videos, presentations, course materials, manuals, and instructional content — is the property of [BUSINESS NAME], its faculty, or its licensors, and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publicly display, sell, or create derivative works from any course materials without our prior written permission. Course materials are provided for your personal, professional educational use only.

The names, logos, and trademarks referenced on this site, including "Yomi" and "Neocis," are the property of their respective owners and are used with permission or under fair use.

Continuing Education Credits

The Course is approved for 12 CE hours through the Academy of General Dentistry's Program Approval for Continuing Education (PACE). Approval does not imply acceptance by any regulatory authority or AGD endorsement. Provider information and approval period are disclosed at the time of registration and on course materials.

It is the attendee's responsibility to verify that the Course satisfies the continuing education requirements of their licensing jurisdiction. CE certificates are issued upon completion of the full Course.

Travel, Lodging, and Personal Expenses

Attendees are responsible for arranging and paying for their own travel, lodging, meals, and personal expenses related to the Course. We are not responsible for travel disruptions, lodging issues, or any expenses incurred in connection with attendance, including in the event of course cancellation or postponement. We strongly recommend purchasing refundable travel and accommodations or trip insurance.

Conduct at the Course

Attendees are expected to conduct themselves professionally throughout the Course. We reserve the right to remove any attendee who:

  • Disrupts the Course or interferes with other attendees' learning

  • Behaves in a manner that is harassing, discriminatory, threatening, or unsafe

  • Violates the privacy or safety of patients, faculty, staff, or other attendees

  • Fails to comply with venue policies, safety protocols, or faculty instructions

Attendees removed for misconduct are not entitled to a refund.

Limitation of Liability

To the fullest extent permitted by law, [BUSINESS NAME], its faculty, employees, partners (including NYCOMS and Neocis, Inc.), and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or relating to:

  • Your use of this website

  • Your attendance at or participation in the Course

  • Any clinical decisions, treatments, or outcomes resulting from application of course content

  • Travel, lodging, or other expenses

  • Any course cancellation, postponement, or modification

Our total liability under any circumstance shall not exceed the amount you paid for Course registration.

Indemnification

You agree to indemnify, defend, and hold harmless [BUSINESS NAME], its faculty, employees, partners, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of this website, your attendance at the Course, your application of course content in your professional practice, or your violation of these Terms.

Third-Party Links and References

This website may contain links to third-party websites or references to third-party products and services (including Yomi by Neocis). We are not responsible for the content, accuracy, or practices of third-party sites or services. Inclusion of any link or reference does not imply endorsement.

Privacy

Your use of this website and the Course is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Course shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top will reflect the most recent revision. Continued use of the site or attendance at the Course after changes are posted constitutes acceptance of the updated Terms.

bottom of page